Counselors are often called upon to participate in public and professional education programs. The former might include presentations to high school students, or the church group, or being a panelist on a radio talk show. The latter might take the form of in-service training for other professionals, supervision of trainees or students, or workshops.
Do’s. In any educational endeavor, plan ahead—don’t just “wing it.” An effective presentation takes some thought ahead of time. Find out from those organizing the program what they have in mind for a topic (you may wish to suggest an alternative), who will be in the audience and its size, how long you are expected to speak, and if there are others on the program. In choosing a topic consider what would be of interest, ask yourself what kinds of questions are likely to be on the audience’s minds. Do not be overly ambitious and try to cover everything you think someone ought to know about alcohol. If your audience goes away understanding three or four major points, you can consider yourself successful. Pick a subject about which you are more expert than your audience. A counselor might effectively talk about alcohol’s effects on the body to a group of fifth or sixth graders.
Any counselor who would attempt to lecture a group of doctors about medical complications is asking for trouble. However, by sharing with physicians practical tips on how to interview an alcoholic or how to tell a patient about a suspected alcohol problem, you can make a big contribution. On that topic you are clearly the expert and able to provide them information they can use and do not already have. Leave time for questions and save some of your choice tidbits for a question-and-answer period.
Feel free to develop several basic spiels. Use films or videotapes. A film can be an excellent vehicle for stimulating conversation, but be sure it is appropriate. Three questions for sparking a discussion afterward are the following: “What kind of response did you (the audience) have?” “What new information did you learn?” and “What surprised you?”
Don’ts. Avoid crusading, “drunkalogs,” or horror stories. These approaches may titillate your audience; however, most audiences will not identify with what you are saying. The presentation will be unconnected to their experience and you are likely to leave them with a “Not me!” response. Clinical vignettes, too, are usually inappropriate with lay audiences. With professional audiences, if case material is used, great care must be taken to obscure identifying information. Avoid using jargon. Instead, look for everyday words to convey what you mean, or use examples.
Professional training. Counselors have a special contribution to make in training of other professionals. A common complaint of many counselors is how ill-equipped other professional helpers may be to work with alcoholics. However, this situation is not likely to change unless and until the alcohol experts, such as counselors, begin to participate in the education of others. So we would urge you to consider this a priority activity.
The general do’s and don’ts already listed apply. Here it is especially important to stick to your area of expertise. To our minds, your single unique skill is your ability to interact therapeutically with alcoholics. This is the thing you can share. Often this is most effectively communicated by example rather than by lecturing. However, one trap you should avoid is giving the impression that what you do and know is a mystery that others could never hope to learn. This can come across to your students in subtle ways, through statements such as “Well, I’ve been there so I know what it’s like,” or the offhanded comment that “If you really want to know what alcoholism’s all about, what you have to do is (1) spend 2 weeks working on an alcohol unit, (2) go to at least twenty AA meetings, (3) talk firsthand to recovering alcoholics, (4) and so on.” Any or all of these might be advisable and valuable educational experiences; however, you ought to be able also to explain in very concrete terms what this might provide, why it is valuable.
A few words on supervision of trainees or students may be helpful. Do not be fooled by the notion that the arrival of a student or a trainee is going to ease your workload. It shouldn’t. Doing a good job of supervision requires a big investment of your time and energy. Whether the student is with you for a single day, several weeks, or a semester, you will need to give some hard thought to what can be provided to insure a valuable experience for the student. There are some basic questions you need to consider in planning a reasonable program. Do you want the trainee to acquire specific skills or just become “sensitized” to alcohol treatment techniques? What are the student’s goals? What will prove most useful to the student later on? What is the student’s background in terms of academic training and experience with alcoholism? The social worker trainee, the clergy member, the recovering alcoholic with 10 years of AA experience—each is starting from a different point. Each has different strengths and weaknesses, different things to learn and unlearn. In planning the educational program, consider how you will incorporate the trainee. In what activities will the trainee participate? Generally, you will want to have the student at least “sample” a broad range of agency activity but also have a more in-depth continuing involvement in selected areas.
Probably the single most important thing is to allow the trainee ample time to discuss what goes on, either with you or with other staff. The idea is not to run a student ragged with a jam-packed schedule and no chance to sit down with anyone to talk about what has been observed. If a student is going to be joining you for an interview, be sure you set aside at least 10 to 15 minutes ahead of time as a preinterview briefing. Also at the conclusion spend some time to review the session, to respond to questions. Do not expect that what the student is to learn is obvious.
Be sure to introduce or discuss with clients the presence of trainees. Clients do not need to be provided a student’s resume, or a brochure describing in complete detail the nature of the training program. However, they do need to be told who the trainees are and to be reassured that they are working with the staff in a trainee capacity. Clients have every right to be uncomfortable and apprehensive at the thought that either the merely curious are passing through to observe them or they are being used as guinea pigs. In our experience, most clients do not object to being involved with students if the situation is properly presented and if they recognize they have the right to say no.
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ALCOHOLISM TREATMENT AND EDUCATIONAL ACTIVITIESCounselors are often called upon to participate in public and professional education programs. The former might include presentations to high school students, or the church group, or being a panelist on a radio talk show. The latter might take the form of in-service training for other professionals, supervision of trainees or students, or workshops.Do’s. In any educational endeavor, plan ahead—don’t just “wing it.” An effective presentation takes some thought ahead of time. Find out from those organizing the program what they have in mind for a topic (you may wish to suggest an alternative), who will be in the audience and its size, how long you are expected to speak, and if there are others on the program. In choosing a topic consider what would be of interest, ask yourself what kinds of questions are likely to be on the audience’s minds. Do not be overly ambitious and try to cover everything you think someone ought to know about alcohol. If your audience goes away understanding three or four major points, you can consider yourself successful. Pick a subject about which you are more expert than your audience. A counselor might effectively talk about alcohol’s effects on the body to a group of fifth or sixth graders.Any counselor who would attempt to lecture a group of doctors about medical complications is asking for trouble. However, by sharing with physicians practical tips on how to interview an alcoholic or how to tell a patient about a suspected alcohol problem, you can make a big contribution. On that topic you are clearly the expert and able to provide them information they can use and do not already have. Leave time for questions and save some of your choice tidbits for a question-and-answer period.Feel free to develop several basic spiels. Use films or videotapes. A film can be an excellent vehicle for stimulating conversation, but be sure it is appropriate. Three questions for sparking a discussion afterward are the following: “What kind of response did you (the audience) have?” “What new information did you learn?” and “What surprised you?”Don’ts. Avoid crusading, “drunkalogs,” or horror stories. These approaches may titillate your audience; however, most audiences will not identify with what you are saying. The presentation will be unconnected to their experience and you are likely to leave them with a “Not me!” response. Clinical vignettes, too, are usually inappropriate with lay audiences. With professional audiences, if case material is used, great care must be taken to obscure identifying information. Avoid using jargon. Instead, look for everyday words to convey what you mean, or use examples.Professional training. Counselors have a special contribution to make in training of other professionals. A common complaint of many counselors is how ill-equipped other professional helpers may be to work with alcoholics. However, this situation is not likely to change unless and until the alcohol experts, such as counselors, begin to participate in the education of others. So we would urge you to consider this a priority activity.The general do’s and don’ts already listed apply. Here it is especially important to stick to your area of expertise. To our minds, your single unique skill is your ability to interact therapeutically with alcoholics. This is the thing you can share. Often this is most effectively communicated by example rather than by lecturing. However, one trap you should avoid is giving the impression that what you do and know is a mystery that others could never hope to learn. This can come across to your students in subtle ways, through statements such as “Well, I’ve been there so I know what it’s like,” or the offhanded comment that “If you really want to know what alcoholism’s all about, what you have to do is (1) spend 2 weeks working on an alcohol unit, (2) go to at least twenty AA meetings, (3) talk firsthand to recovering alcoholics, (4) and so on.” Any or all of these might be advisable and valuable educational experiences; however, you ought to be able also to explain in very concrete terms what this might provide, why it is valuable.A few words on supervision of trainees or students may be helpful. Do not be fooled by the notion that the arrival of a student or a trainee is going to ease your workload. It shouldn’t. Doing a good job of supervision requires a big investment of your time and energy. Whether the student is with you for a single day, several weeks, or a semester, you will need to give some hard thought to what can be provided to insure a valuable experience for the student. There are some basic questions you need to consider in planning a reasonable program. Do you want the trainee to acquire specific skills or just become “sensitized” to alcohol treatment techniques? What are the student’s goals? What will prove most useful to the student later on? What is the student’s background in terms of academic training and experience with alcoholism? The social worker trainee, the clergy member, the recovering alcoholic with 10 years of AA experience—each is starting from a different point. Each has different strengths and weaknesses, different things to learn and unlearn. In planning the educational program, consider how you will incorporate the trainee. In what activities will the trainee participate? Generally, you will want to have the student at least “sample” a broad range of agency activity but also have a more in-depth continuing involvement in selected areas.Probably the single most important thing is to allow the trainee ample time to discuss what goes on, either with you or with other staff. The idea is not to run a student ragged with a jam-packed schedule and no chance to sit down with anyone to talk about what has been observed. If a student is going to be joining you for an interview, be sure you set aside at least 10 to 15 minutes ahead of time as a preinterview briefing. Also at the conclusion spend some time to review the session, to respond to questions. Do not expect that what the student is to learn is obvious.Be sure to introduce or discuss with clients the presence of trainees. Clients do not need to be provided a student’s resume, or a brochure describing in complete detail the nature of the training program. However, they do need to be told who the trainees are and to be reassured that they are working with the staff in a trainee capacity. Clients have every right to be uncomfortable and apprehensive at the thought that either the merely curious are passing through to observe them or they are being used as guinea pigs. In our experience, most clients do not object to being involved with students if the situation is properly presented and if they recognize they have the right to say no.*179\331\2*